Cebu Pacific Announces Migration of GetGo to Go Rewards
Cebu Pacific, the Philippines’ leading airline, announces that its loyalty program GetGo is now Go Rewards, the lifestyle and rewards program of the Gokongwei group. This gives everyJuan more ways to enjoy deals and benefits from its many partner brands.
With this migration, GetGo points earned BEFORE January 1, 2020 are converted into Cebu Pacific Travel Fund. This virtual wallet may be used to purchase new flights and add-ons (and even taxes and fees) on the CEB website.
Points earned from January 1, 2020 onwards are converted into Go Rewards points. One (1) Go Rewards point is equivalent to PHP1.00, and can be redeemed by the member for the flights with CEB or purchases in over 2,000 retail stores.
GetGo members have been informed of their corresponding point conversions via registered email.
“We are excited to be part of this new and improved loyalty program where we are now able to offer more rewards and options for our customers,” said Candice Iyog, vice president for marketing and customer experience.
Under Go Rewards, members can earn and redeem points from purchases in Robinsons Department Store, Robinsons Supermarket, The Marketplace, Shopwise, Southstar Drug, True Value, Daiso, Toys R Us, Mini Stop, Daiso Japan, No Brand, Caltex, and Handy Man, and many more. Members can also enjoy exclusive deals and coupons that they can discover via the Go Rewards app.
Members with GetGo loyalty cards may exchange them for the new Go Rewards Classic card. Simply present the old GetGo card in any Robinsons Retail store, and immediately activate the card through the Go Rewards app to easily view your points.
GetGo members with existing Go Rewards membership can conveniently merge both accounts through the Go Rewards app.
On the other hand, GetGo members who are new to Go Rewards can merge their GetGo membership by downloading the Go Rewards app, selecting “Register”, and then linking their GetGo account. After doing so, the GetGo number will be deactivated, and the new Go Rewards number will be the membership account moving forward.
I can’t merge. I have 22,000 points on my GETGO account. Been trying to merge several time but it’s not wiorking
You may make a GetGo points merge request at https://www.cebupacificair.com/about/talk-to-us/guest-feedback-form and choose “request” in the feedback type and enter your details as specific as possible. They will reply in just few days with a resolution and/or update. Hope this helps.
I tried to merge my getgo with goreward several times so I could retrieve my points from getgo but to no avail.
You may make a GetGo points merge request at https://www.cebupacificair.com/about/talk-to-us/guest-feedback-form and choose “request” in the feedback type and enter your details as specific as possible. They will reply in just few days with a resolution and/or update. Hope this helps.
My old email was deactivated already, how can I access my old Getgo account?
I’m not sure how to answer this. Better that you personally send an email or request via the feedback section of Cebu Pacific website at https://www.cebupacificair.com/about/talk-to-us/guest-feedback-form
How can i retrieve my getgo points Where is my 5,000 plus getgo points